Terms of Service

Northern Indiana Axle respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or engage our machining services.

1. Information We Collect

We may collect the following types of information:

Contact Information: Name, company name, email address, phone number, and mailing address when you contact us, request a quote, or place an order.

Project Information: Technical specifications, drawings, and requirements you provide for machining projects.

Business Information: Company details, industry, and purchasing requirements relevant to serving your needs.

Website Usage Information: IP address, browser type, pages visited, and time spent on our website, collected automatically through standard web technologies.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and quote requests

• Process and fulfill your orders

• Communicate about your projects, orders, and deliveries

• Improve our website and services

• Comply with legal obligations

• Maintain business records as required

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances:

• Service Providers: With trusted vendors who assist our operations, such as shipping carriers, under confidentiality agreements.

• Legal Requirements: When required by law, court order, or government request.

• Business Protection: To protect our rights, safety, or property, or that of our customers.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.

5. Confidentiality of Technical Information

We understand that technical drawings, specifications, and designs you provide may be proprietary. We treat all project-related technical information as confidential and do not share it with third parties except as necessary to fulfill your order or as required by law.

6. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience and collect usage data. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Data Retention

We retain your information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Business records related to orders and transactions are retained according to applicable legal requirements.

9. Your Rights

You may:

• Request information about the personal data we hold about you

• Request correction of inaccurate information

• Request deletion of your information, subject to legal retention requirements

• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

10. Children's Privacy

Our website and services are intended for businesses and individuals involved in manufacturing and related industries. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with a revised effective date. We encourage you to review this policy regularly. Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Northern Indiana Axle

1780 W Market St, Nappanee, IN 46550

Nappanee, Indiana

ap@niamachining.com

By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy.